If you notice an error, contact us immediately. We may be able to update the address before processing. However, once shipped, changes cannot be made.

We apologize for the issue! Please reach out with your order details and a photo of the problem, and we’ll resolve it as soon as possible.

Check our size chart on each product page before ordering. If you prefer a relaxed or oversized fit, consider sizing up.

Turn inside out before washing, use cold water with similar colors, and avoid bleach. Tumble dry on low heat or air dry for best results.

Hand wash with cold water and mild detergent. Avoid machine washing and direct sunlight to maintain shape and color.

Most mugs are safe for both, but we recommend hand washing to preserve the design. Check product details for specific care instructions.