Payment Methods
At Caloandco, we aim to make your shopping experience as convenient and secure as possible. We offer a variety of trusted payment options to suit your needs.
1. Accepted Payment Methods
We currently accept the following payment methods:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover
- PayPal: Fast and secure checkout using your PayPal account or linked card
- Apple Pay & Google Pay: Contactless payment for a seamless checkout experience
- Shop Pay: Save your details for faster checkout on future orders
2. Secure Payments
All transactions on Caloandco are processed through Shopify's secure payment gateway. Your payment information is encrypted using SSL (Secure Socket Layer) technology and is never stored on our servers. We are fully PCI-DSS compliant to ensure the highest level of security for your data.
3. Currency
All prices on our website are displayed in USD (US Dollars) unless otherwise stated. If you are paying in a different currency, your bank or payment provider may apply a conversion fee. Caloandco is not responsible for any currency conversion charges.
4. Payment Verification
To protect our customers from fraud, we may occasionally request additional verification for certain orders. If your order is selected for verification, our team will contact you via email. Failure to provide the requested information may result in order cancellation.
5. Billing Information
Please ensure that your billing information matches the details on file with your bank or payment provider. Incorrect billing information may cause delays or result in a failed transaction.
6. Taxes
Applicable taxes will be calculated and displayed at checkout based on your shipping address and local tax regulations. International orders may be subject to customs duties or import taxes, which are the responsibility of the recipient.
7. Contact Us
If you experience any issues during checkout or have questions about payment, please contact our support team. We typically respond within 1–2 business days.
Email: support@caloandco.com
Address: 10 ANSON ROAD, #33-10C, INTERNATIONAL PLAZA, SINGAPORE 079903
Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)